Who we are

Our website address is: https://www.bioplen.com.

Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, and any other details you choose to share when contacting us through our website's contact form or email address.

How We Use Your Information

We use the information you provide to respond to your inquiries and communicate with you about our services. We do not share your personal information with third parties or use it for marketing purposes.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and customize your online experience. You can choose to accept or decline cookies through your browser settings.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

How long we retain your data

Contact Form Submissions: If you contact us through our website's contact form, we may retain the information you provide for a period necessary to respond to your inquiry and for record-keeping purposes.

Email Correspondence: If you contact us via email, we may retain the content of your email and our responses for as long as necessary to fulfill the purpose of the communication. This includes maintaining a record of our communications with you for customer service purposes and to address any future inquiries or concerns you may have.

Cookies and Analytics Data: We may retain data collected through cookies and analytics tools for a period necessary to analyze website traffic, monitor the performance of our website, and improve user experience. This data may be retained in an aggregated and anonymized format for statistical purposes even after you leave our website.

Legal Obligations: We may retain certain personal information for a longer period if required by law, regulation, or legal process. In such cases, we will ensure that your data is securely stored and used only for the purpose of complying with our legal obligations.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you have any questions or concerns about our privacy practices or would like to exercise your rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

Contact

If you have any questions about our privacy policy or the handling of your personal information, please contact us at info@bioplen.com.